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- Don’t completely rely on reviews: Not all online reviews are impartial so you need to be careful about not just going off reviews. Ask for referrals from people that you know and trust.
- Use word of mouth: It’s always a good idea to get recommendations from people that you know and to inspect the job in person to see how it is holding up. Before selecting a contractor, check with the Better Business Bureau and the state’s attorney general’s office for any complaints that may have been made.
- Beware of the lowball: Although a contractor may have not given a low estimate as a way to manipulate, underestimating the cost of the job means that they will need to make up that difference somewhere-possibly on the installation.
- Shop around: Interview several contractors to find out what the going rate is for your project. Conducting interviews will also help you find someone that you trust and have good communication with.
- Steer clear of allowances: Allowances are open ended amounts in the contract that could end up costing a fortune. Stay with the budget once the work begins.
- Get everything in writing: Obtaining a contract for the job that includes what the project entails, all costs, and an approximate completion date is very important.
- Don’t apply for your own permits: Applying for permits should be the contractor’s responsibility so beware of being asked to obtain them yourself. That could mean the contractor is in trouble with the local building department.
- Look into paperwork: Make sure that the contractor’s license, insurance, and workers comp policies are up to date. Check contractors-license.org for more information.
- No cash: Many fraudulent contractors will ask for cash up front and then take the money and run. Most legitimate contractors will accept a check made out to the contracting company or a credit card.
- Use a payment schedule: Often times, 30% will be put down upon the delivery of materials. The remainder of the payment should only be made after the job is completed and you are happy with the work.